The same questions, from the other side of the desk
Griffinity's clients are not only the organisations buying and using technology. Software developers, AI providers and suppliers into hospitality, events and guest experience face the same questions from the other side - and increasingly get asked them by the clients they are trying to win.
What this covers
The work, in practice
AI and data governance for vendors
We help technology providers understand the data and AI implications of what they build and the relationships that come with it: what they are processing, on whose behalf, under what arrangement, and what their customers will need them to be able to evidence.
Supplier-side documentation
The processing arrangements, records and privacy information a provider needs on its own side, so that due diligence from a hotel group, venue or event organiser does not stall a deal.
Governance as a commercial advantage
Being able to answer these questions well is increasingly what separates providers in this ecosystem. We help turn that from a procurement obstacle into something you lead with.
How clients start
Say what you need, in your own words
You should be able to come to Griffinity and simply describe the problem. For this area, that usually sounds like one of these.
- Tell us what our customers are going to ask us, before they ask
- Help us understand what we are actually processing, and on whose behalf
- Review the data and AI implications of what we have built
- Get our documentation to the point where due diligence stops stalling deals
What you leave with
Advice becomes deliverables
The exact output depends on the scope. The aim is never simply to produce documents. It is to build foundations that reflect how the organisation actually collects and uses data.
- Data and AI implication review of your product or service
- Processing arrangements and supplier-side documentation
- Privacy information for your own platform and customers
- A clear account of roles and responsibilities in your client relationships
- Support responding to customer due diligence
How engagements work
From diagnosis to ongoing practice
Griffinity supports the full journey, and you can engage at any single point in it or move through the whole arc.
Diagnose
Understand where you are.
Audit
Identify the gaps and the risks.
Advise
Determine what is actually needed.
Build
Create the foundations and the documents.
Implement
Put practical process into operation.
Govern
Establish accountability and oversight.
Review
Assess and improve what is already live.
Teach
Build knowledge in the people who live with it.
Evolve
Adapt as the organisation and its AI change.
Governance is not a once-off project. We walk through implementation, review what has gone live, assess new vendors and new use cases, and help capability mature as your technology does.
Also part of the same foundation
Start with the decisions your organisation needs to make
Tell us what is changing, what feels unclear, and what leadership needs to be able to approve or explain.