These Terms & Conditions (“Terms”) govern access to and use of Griffinity’s website, accounts, courses, certificates, workshops, consulting engagements (to the extent not superseded by a signed statement of work), and related services (the “Services”). By creating an account, purchasing, or using the Services, you agree to these Terms.
1. About Griffinity
Griffinity provides education and advisory services in AI ethics, AI governance, data privacy, and responsible data management. Our materials are for professional development and organisational capability-building. They are not a substitute for tailored legal advice for your organisation unless we have expressly agreed otherwise in a signed consulting engagement.
2. Eligibility and accounts
- You must be able to form a binding contract and provide accurate registration information
- Each learner account and course purchase is for one natural person; the platform does not currently offer organisation seats or shared accounts
- You are responsible for safeguarding login credentials and for activity under your account
- Notify us promptly of unauthorised access at hello@griffinity.com
- We may suspend or terminate accounts that violate these Terms, share paid credentials, or abuse the platform
3. Courses and digital content licence
When you purchase or are granted access to a course or module, Griffinity grants you a limited, non-exclusive, non-transferable, revocable licence to access the content for your personal professional learning, solely through the Services, for the access period stated at purchase (or until we discontinue the product with reasonable notice).
- You may not copy, redistribute, resell, scrape, publicly perform, or create derivative commercial products from course media or assessments without written permission
- You may not share account credentials or use one learner account for multiple people
- Downloadable resources, if provided, remain subject to the same restrictions unless marked otherwise
- We may update lesson content to keep training current with law, standards, and practice
4. Certificates
Certificates (if offered) confirm completion of stated learning activities on our platform. Completion is based on learner-submitted lesson progress and quiz results where a quiz is included; it is not invigilated and does not verify time spent watching a video. Certificates are not professional licences, regulated qualifications, or guarantees of competence, compliance, or regulatory approval. Misrepresentation of a Griffinity certificate is prohibited.
5. Free modules and promotions
Free introductory modules and promotions may be modified or withdrawn. Free access does not create an ongoing obligation to provide paid features without charge.
6. Workshops and consulting
Live workshops, in-person training, assessments, and consulting are subject to these Terms and any proposal, order form, or statement of work (“SOW”). If there is a conflict, the signed SOW controls for that engagement. Fees, cancellation, travel, and deliverables will be as agreed in writing.
7. Fees, taxes, and payment
- Prices are shown on the site or in a quote and may change for future purchases
- Payments are processed by third-party payment providers; their terms also apply to the payment flow
- You authorise us and our processors to charge the selected payment method
- Taxes may be added where required; you are responsible for applicable taxes not collected by us
- Access to paid content is conditioned on successful payment (or approved invoice terms)
Refunds are governed by our Refund Policy at /legal/refund.
8. Acceptable use
You agree not to:
- Violate law, third-party rights, or these Terms
- Attempt to bypass technical controls, scrape at scale, or probe for vulnerabilities without authorisation
- Upload malware, spam, or unlawful content
- Harass staff or other users, or misuse support channels
- Use the Services to provide competing training products built primarily from our proprietary materials
- Misuse Griffinity’s name to imply endorsement of your organisation’s AI or privacy posture
9. Intellectual property
Griffinity and its licensors own all right, title, and interest in the Services, branding, course content, curricula, and documentation. Feedback you provide may be used by us without obligation to you. Your pre-existing materials shared for a consulting engagement remain yours; we may use anonymised insights to improve our methods.
10. Privacy
Personal data is handled as described in our Privacy Policy (/legal/privacy) and Cookie Policy (/legal/cookies). If an organisation supplies personal data under a separately signed workshop or consulting engagement, the applicable DPA or statement of work will govern that processing.
11. Disclaimers
THE SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT CONTENT IS COMPLETE, ERROR-FREE, OR SUFFICIENT FOR YOUR LEGAL OR REGULATORY COMPLIANCE. HOSPITALITY, AI, AND PRIVACY RULES CHANGE; YOU REMAIN RESPONSIBLE FOR YOUR ORGANISATION’S COMPLIANCE DECISIONS. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WHERE DISCLAIMERS ARE ALLOWED.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIFFINITY AND ITS DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES IN ANY TWELVE-MONTH PERIOD IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES GIVING RISE TO THE CLAIM IN THAT PERIOD, OR (B) USD 100 (OR LOCAL EQUIVALENT). NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW (INCLUDING DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR FRAUD).
13. Indemnity
You will defend and indemnify Griffinity against claims arising from your misuse of the Services, violation of these Terms, or infringement of third-party rights through content you submit, except to the extent caused by our wilful misconduct.
14. Suspension and termination
You may stop using the Services at any time. We may suspend or terminate access for breach, risk to the platform, non-payment, or lawful requirement. Provisions that by nature should survive (IP, disclaimers, liability limits, indemnity) survive termination.
15. Changes to the Services or Terms
We may modify the Services and these Terms. Material Terms changes will be posted with an updated date. If you continue using the Services after the effective date, you accept the revised Terms where permitted. If you do not agree, stop using the Services and contact us regarding unused prepaid access.
16. Governing law and disputes
PLACEHOLDER: These Terms are governed by the laws of [Jurisdiction to be confirmed — e.g. England & Wales / South Africa / other], excluding conflict-of-law rules. Courts of [Venue to be confirmed] have exclusive jurisdiction, subject to mandatory consumer protections in your country of residence. Parties will first attempt good-faith resolution via hello@griffinity.com.
17. General
- If a provision is unenforceable, the remainder stays in effect
- Failure to enforce is not a waiver
- You may not assign these Terms without our consent; we may assign to an affiliate or successor
- These Terms plus referenced policies and any SOW are the entire agreement for the Services
- Notices to you may be sent to your account email; notices to us: hello@griffinity.com
18. Contact
Questions about this document: hello@griffinity.com. Postal / registered address details will be inserted once finalised.