AI governance and data privacy that work in practice
Griffinity helps hospitality and guest-facing businesses understand their exposure, make defensible decisions, and build the policies, frameworks, and accountability needed to use AI and data responsibly.
Where we help
Close the gap between AI adoption and accountability
Most organisations already have tools and data in motion. We bring governance into the same conversation as growth, procurement, operations, and guest experience.
Governance & readiness assessments
Understand what AI is already in use, where accountability sits, and which gaps create the greatest legal, operational, or reputational exposure.
Data privacy reviews
Review how guest and customer data is collected, shared, retained, and used - including whether intended AI and analytics uses have a defensible basis.
Framework & strategy design
Create a governance model around your AI portfolio, risk appetite, operating structure, and brand standards rather than a generic checklist.
Policy & document drafting
Turn recommendations into usable privacy notices, AI policies, decision records, responsibilities, and supporting governance documents.
Executive & board guidance
Give leaders a clear view of material risks, decisions, ownership, and next actions in language that supports confident oversight.
Operational implementation
Help teams apply the framework in procurement, marketing, revenue, guest experience, people operations, and day-to-day AI use.
What you leave with
Advice becomes deliverables
The exact output depends on the scope. The aim is always the same: give your organisation work it can use, explain, and maintain.
- AI use-case inventory and governance gap assessment
- Prioritised risk and implementation roadmap
- AI governance framework and accountability model
- Privacy notice, policy, and data-use documentation
- Approval criteria and decision-record templates
- Executive or board-ready findings and recommendations
How engagements work
Focused from discovery to implementation
Discover
We clarify the business objective, current position, stakeholders, and the questions leadership needs answered.
Scope
You receive a focused proposal defining the work, deliverables, responsibilities, timing, and commercial terms.
Assess
We review the relevant systems, data uses, decisions, policies, contracts, and operational practices.
Design & deliver
We present the priorities and create the agreed frameworks, policies, guidance, and decision tools.
Embed
We support leaders and teams as they assign ownership, communicate changes, and put the work into practice.
Start with the decisions your organisation needs to make
Tell us what is changing, what feels unclear, and what leadership needs to be able to approve or explain.